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Course FAQ

  • No sound in videos

    Browsers have updated their policy on autopay video. So the videos are played muted by default.
    There is an option at right bottom to unmute the video. See screenshot : https://tinyurl.com/yx9duakm

  • "Mark Complete" button not working

    The “Mark Complete” button only gets active (i.e. turns Orange from Gray color ) when the video is completely watched.
    If by chance you forgot to mark complete any topic, just go back to the topic, drag the video timeline to last, let the video finish. The button will then turn orange & you can mark that topic as completed.

  • My assignment PDF is saved blank. What should i do?

    There are two possibilities  : 1 ) You are editing the PDF with in the browser only. 2 ) You are a MAC  user & user default preview app to open PDF. Both, browser & preview app do not support fillable pdfs.

    Correct way : First download the assignment PDF in your pc. Open it with a PDF Software (we recommend Adobe Reader. you can get it free here ). Fill your answers & save the pdf.

  • Message Teacher

    Do not ask technical questions to teachers. For technical support email us on : support@holiuni.com

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